There are 5 short areas of questions that we’ll need answered to perform your VCP Analysis.
1) Company Information 2) Systems Configuration 3) Telecom Services 4) Network & Infrastructure 5) Security & Automation
Let’s get started…
Company name
Main contact name
Contact email
Contact phone number
Main billing address
How long has your company been in business? —Please choose an option—1-3 years3-5 years5-10 years10-25 years25-50 years50+ years
How many total employees do you have?
How many locations or branch offices do you have, including your Main Address HQ?
Below are questions about your current or needed communication system design. We will use these answers in determining the best system for your company and the lowest pricing, but we understand that your answers could change.
What is the name of the phone system or the name of the phones you use now? —Please choose an option—3Com8x83CXAT&TAvayaCiscoComdialExecutoneGrandstreamIntertelMitelNECNortelPanasonicPolycomRingCentralRolmSiemensSnomToshibaYealinkOther What Style of Phone Handset would work best for your office/facility? (choose all that apply) SoftphoneCordlessStandardProfessionalExecutiveConference
How many phones do you have sitting on desks? (Desktop Phones)
How many phones do you have hanging on a wall? (Wall Phones)
If you need multi-button Operator Consoles, how many?
If you need Conference Room Speakerphones, how many?
If you need cordless phones, how many?
If you need cordless headsets, how many?
Faxing
If you use old fashioned fax machines now, how many?
Do you pay for any analog lines for faxes? YesNoNot Sure
Would you like to RECEIVE faxes in your email inbox? YesNoMaybe
Would you like to SEND faxes from your PC? YesNoMaybe
System Features
What is the maximum number of participants in a conference call needed?
Would you like to record the audio of your phone calls? YesNoMaybe
Would you like to have Call Center functionality (ACD)? YesNoMaybe
Would you like to IM Text or chat with other staff/employees on your own private network? YesNoMaybe
Would you like to SMS/MMS Text with customers and vendors on the cellular network? YesNoMaybe
How would you like to “Page” employees? —Please choose an option—No Page NeededThrough PhonesThrough Existing Overhead SpeakersThrough New Overhead SpeakersThrough Phones and Overhead Speakers
Would you like an Overhead Ringer/Night Bell? YesNoMaybe
Below are questions regarding your EXISTING services. You will also be asked about service enhancements or replacements to your existing services.
Office Data / Internet
What company provides your current Internet service?
What type of Internet service do you have? (choose all that apply) NoneDial-upDSLCableFiberWireless BroadbandSatelliteOtherI don't know
What is your current Internet bandwidth size: upto 10mb10mb to 50mb50mb to 100mb100mb to 500mb500mb to 1Gb1Gb+
Do you need Analog (POTS) services for fax, modem, elevator, alarm, etc? YesNoNot Sure
Since Analog & TDM services are sun-setting, would you consider removing all analog lines now? YesNoMaybe
Business Voice Services
How many total people talk simultaneously on your phone system (at the same time)?
How many existing direct inward dialed numbers (DID) does your company use? (Main#, Fax#, etc)
How many Toll Free Numbers do you have?
Business Cellular Services What company provides your current Mobility/Cellular services?
What Mobility platform does your company use or prefer? (choose all that apply) AppleAndroidOther
How many SmartPhones does your company provide?
How many Basic Flip phones does your company provide?
How many Tablets does your company provide?
How many HotSpots does your company provide?
How many devices are still on installments?
How many Data Gigs does your company use monthly?
How many Vehicles or Assets would you like to have tracked with a GPS Tracking system?
Below are questions regarding your business network, LAN, and your needed business applications.
What is the name of the IT Company or IT Person who takes care of your network:
So we may better understand your network, may we contact your IT personnel? AbsolutelyMaybeDo Not Contact - Work with me only
If we can, what is their email address?
Network Infrastructure
What Type of Ethernet Switches do you have? —Please choose an option—Hub10/100mb switchGig switchPoE Gig switchI don't know
What Type of Router/Firewall do you have? —Please choose an option—Provided by Internet companySonicWallNetgearFortinetUbiquitiCiscoOPNSenseFirewallaPalo AltoPeplinkotherI don't know
What Type of Wireless Access Points (APs) do you have? —Please choose an option—UbiquitiRuckusCisco MerakiArubaNetgearOtherI don't know
What Type of Data Cabling do you have at all your PC or Phone locations? —Please choose an option—Category 5Category 5eCategory 6Category 7OtherI don't know
System Applications
What type of EMAIL does your company use? —Please choose an option—Microsoft Office 365Microsoft ExchangeGoogle G-SuiteGmailOtherI don't know
Who manages your business Website and Domain Name? —Please choose an option—We manage our website & Domain ourselvesWe have a 3rd party manage themWe don't have a websiteWe want Metropark to manage themI don't know
Would you like Metropark to manage your EMAIL & Website & Domain? Absolutely we need helpNo we have it under controlMaybe
Click all the Monthly Services that you would like Metropark to provide pricing and management? Microsoft Office 365Google GSuiteMetropark Vista Business PlatformMobility Device ManagementIoT Business PlatformCloud Storage & Backups
Many companies are gaining great benefits by bringing their security in-house including office automation. These questions help us understand what your current security and automation control is and if we can help improve it. Keep in mind, that the large telephone companies are sun-setting the analog services that most legacy alarm companies use today.
What company provides your current Security & Automation services?
How many outside doors do you have that need an Alarm Panel?
How many hallways do you have?
How many video cameras do you have or need?
Click all of the items you would like to have remote control over or notification: LightsLocksTemperatureSmoke & FireMotionVideo RecordingsLive VideoSystem ArmingGuest AccessBuilding AccessGated Access